Loan form process

UX/UI

UX Writnig

Santander Consumer Bank

Santander Consumer Bank

Santander Consumer Bank

Product overview

Loan simulator makes getting a loan easy and quick. You can choose how much you want to borrow and for how long using simple sliders. The site instantly shows your monthly payment, so you know what to expect. The form is short and user-friendly, helping you apply in just a few steps. It’s designed for people looking for a clear, fast, and hassle-free way to check loan offers online.

Problem statement:

Emotional hesitation toward loans

Customers view loans as both necessary and stressful, particularly online, where trust is critical.

Highly competitive market

SCB competes with well-established banks and fintechs offering similar products.

Low brand awareness

The lack of differentiation between SCB and SBP is a recurring issue. Customers often fail to distinguish between the two, impacting SCB’s ability to own its unique value proposition.

UX

Simplified form design

The updated loan form features progress indicators to guide users step by step, improving clarity and reducing uncertainty. An interactive slider allows users to easily adjust loan amounts and terms, enhancing usability. Real-time calculation instantly displays monthly installments, helping users make informed decisions. The form also includes minimal input requirements, streamlining the process and reducing friction. Together, these changes simplify the user experience, making loan applications faster, clearer, and more intuitive.

Progress Indicators

Clear steps guide users through the form, reducing uncertainty

Interactive Slider

Users can easily adjust loan amounts and terms with a smooth slider, making the experience intuitive.

Real-Time Calculation

Instant display of repayment amounts helps users quickly assess affordability.

Minimal Input Requirements

Focus on essential fields reduces friction and speeds up the process.

Progress Indicators

Clear steps guide users through the form, reducing uncertainty

Interactive Slider

Users can easily adjust loan amounts and terms with a smooth slider, making the experience intuitive.

Real-Time Calculation

Instant display of repayment amounts helps users quickly assess affordability.

Minimal Input Requirements

Focus on essential fields reduces friction and speeds up the process.

Progress Indicators

Clear steps guide users through the form, reducing uncertainty

Interactive Slider

Users can easily adjust loan amounts and terms with a smooth slider, making the experience intuitive.

Real-Time Calculation

Instant display of repayment amounts helps users quickly assess affordability.

Minimal Input Requirements

Focus on essential fields reduces friction and speeds up the process.

UI

Design for NL automation

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Platform designed to help users report illegal parking. It auomates the process by generating accurate and complete reports sent to local law enforcement.

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Onboarding

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Sustainability

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so letss talk

so letss talk

so letss talk

Thank you for your time — I ’d be thrilled to discuss how I can add value to your team.

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